Welcome Bonus
288% up to $1,700
Plus 30 Free Spins
Privacy Policy
This Privacy Policy explains how Me88 Casino may collect, use, store and share personal information when players visit the website, create an account, use casino services or contact support. It is intended for players in Australia and should be read together with the website’s Terms and Conditions and other applicable notices. By using the website, players acknowledge that their information may be handled as described below. Me88 Casino aims to collect information fairly, use it for clear purposes and protect it using reasonable security measures.
Me88 Casino operates under two Curaçao licences: a Curaçao Gaming Authority licence OGL/2024/102/0932 and a Master Licence #365/JAZ, providing a regulated framework for its services.
Information we may collect
The information collected depends on how a player uses the website and the services available. Some information is provided directly by the player, while other information may be generated automatically when the website or account is used. Players should provide information that is accurate, current and complete. If required information is not provided, Me88 Casino may be unable to create an account, complete verification, process certain transactions or provide support.
Account and contact information
This may include a player’s name, date of birth, residential details, country of residence, username, password, telephone details and email address. It may also include account preferences, responsible gaming settings, communications preferences and information provided when a player contacts customer support.
Identity and verification information
To verify identity, age, location or eligibility, the site may handle information from identity documents and other verification material. This can include document details, images, proof of address, information about the source of funds where required, and information used to identify unusual or potentially fraudulent activity. Verification information is handled for account security, responsible operation of the service and compliance with applicable obligations.
Payment and transaction information
The site may process records about deposits, withdrawals, wagers, wins, losses, payment methods and transaction history. Payment providers may process card, bank or other payment details under their own privacy terms. Me88 Casino may receive confirmation, reference numbers, limited payment details and status information needed to administer transactions, investigate disputes and protect the account. Full payment credentials may not be retained by the site where processing is performed by an external payment provider.
Device, usage and cookie information
When a player visits or uses the website, technical information may be collected. This can include an IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, dates and times of visits, referring website, connection details and information about how the site is used. Cookies and similar technologies may remember preferences, keep sessions secure, support functionality, measure performance and help identify suspicious activity.
How and why information is used
Personal information is used only for appropriate business, service, security and legal purposes. The purposes may include the following:
- Creating, maintaining and administering a player account.
- Providing casino features, account services and customer support.
- Confirming identity, age, location and eligibility before or during account use.
- Processing deposits, withdrawals, wagers, refunds and other transactions.
- Carrying out verification, anti-fraud, anti-money-laundering and account security checks.
- Detecting, preventing and investigating cheating, collusion, abuse, account takeover and other prohibited activity.
- Meeting legal, regulatory, tax, financial crime, responsible gaming and record-keeping obligations that apply to the service.
- Monitoring website performance, troubleshooting technical issues and improving usability.
- Sending service messages, security alerts, account notices and other communications needed to operate the account.
- Sending marketing communications where permitted and where the player has provided consent or another lawful basis applies.
- Managing complaints, disputes, payment enquiries and requests relating to personal information.
- Protecting the rights, property, safety and security of players, Me88 Casino, service providers and other people.
Where information is used for marketing, players may be able to opt out using the unsubscribe option in a message or by contacting support. Opting out of marketing does not stop essential service communications, such as messages about account security, transactions, verification or changes to important terms.
Sharing information
Information may be shared where reasonably necessary to provide the service or meet applicable obligations. Recipients may include payment processors, identity and verification providers, fraud prevention services, technology and hosting providers, customer support providers, professional advisers and other contractors supporting the website. Information may also be disclosed to competent authorities, courts, law enforcement bodies or other authorised parties where disclosure is required or permitted.
Service providers are expected to handle information appropriately and only for the purposes for which it is provided. Some providers may process information in another country. Where information is transferred or accessed internationally, reasonable steps are taken to support its protection and lawful handling. Me88 Casino does not sell personal information as a general business practice.
Cookies, security and retention
Cookies
Cookies are small files or similar technologies placed on a device when a website is visited. They may be necessary for login sessions, security, navigation and core website functions. Other cookies may help remember settings, understand site traffic, measure performance or support relevant communications. The available cookies may vary depending on the website features and services being used.
Players can manage or block cookies through their browser settings. If cookies are disabled, some website functions may not work correctly, and a player may need to enter information again during a visit. Browser controls may also allow players to delete existing cookies or receive a notice before new cookies are placed.
Security
Me88 Casino uses reasonable technical, organisational and administrative measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication, monitoring, encryption or other safeguards appropriate to the information and the way it is used. No website, internet connection or electronic storage system can be guaranteed to be completely secure. Players should use a strong, unique password, keep login details confidential and contact support promptly if they suspect unauthorised account activity.
Retention
Personal information is kept only for as long as reasonably necessary for the purposes described in this policy, including account administration, dispute handling, security, fraud prevention and record management. Some records must be retained for a period required by law even after an account is closed. Other information may be deleted, anonymised or securely disposed of when it is no longer needed, subject to technical, legal and operational requirements.
Closing an account does not necessarily result in the immediate deletion of every record. Information connected with transactions, verification, security investigations, complaints or legal obligations may need to remain available for the required period. Access to a closed account is restricted in accordance with applicable procedures.
Your privacy rights and how to contact us
Depending on the circumstances and applicable privacy requirements, players may have rights concerning their personal information. These rights may include asking what information is held, requesting access to that information, asking for inaccurate or incomplete information to be corrected, requesting deletion where there is no valid reason to retain it, and withdrawing consent to marketing communications. A request may be limited where information must be retained, disclosure could affect another person’s rights, or an exception applies.
Making a data request
To exercise data rights, request access, ask for correction or deletion, or withdraw consent to marketing, contact support@me88-casino.best. Please describe the request clearly and include enough information for the relevant account to be identified. For security, Me88 Casino may need to verify the requester’s identity before providing information or making changes. Players should not send unnecessary sensitive information or payment credentials in an email.
- Access: ask for a copy of personal information held about you, subject to applicable exceptions.
- Correction: ask for inaccurate, outdated or incomplete information to be corrected.
- Deletion: ask for personal information to be deleted where there is no continuing lawful or operational reason to retain it.
- Marketing consent: withdraw consent or opt out of promotional communications at any time.
- Information about use: ask general questions about how personal information is collected, used or shared.
Requests are reviewed within a reasonable timeframe. The time needed may depend on the nature of the request, the information involved and any verification required. If a request cannot be completed in full, the reason will be explained where appropriate. Players may also raise a privacy concern with the relevant privacy authority or complaint body available to them in Australia.
Changes to this policy
This Privacy Policy may be updated when the website, services, technology, legal requirements or information-handling practices change. The latest version will be made available on the website, with the effective date or other notice where appropriate. Players should review the policy periodically. Continued use of the website after an update may indicate acceptance of the revised policy, to the extent permitted by applicable requirements.